One of the latest spin offs of business VoIP technology is the Hosted PBX. This technology allows small and medium-sized businesses to have a sophisticated telephone system without the investment in telephone equipment.

In fact, the entire telephone system is operated and maintained by your Voice-over-IP (VoIP) service provider. A Hosted PBX lets employees work from their home, a hotel or on their cell phone while still being connected to the same office telephone system.

Just like a Fortune 500 telephone system, you can transfer callers, put them on hold with music, set up conference calls or have the phone answered by an automated attendant who can direct callers to different departments.

Key Concepts behind a Hosted PBX Service :

▶ Your telephone system is "hosted" or operated by your provider

▶ Works with your existing telephone service or completely replaces it

▶ Can be used with landlines, mobile phones, VoIP service or might include VoIP service

Hosted PBX Features:

▶ Cost Savings

▶ Work Anywhere

▶ Long-distance included

▶ Find-me / Follow-me included

▶ Long-distance included

▶ Use desk phones, smartphones, or laptops

▶ Easy to manage - no technican required

▶ Voicemail to E-mail included

▶ Huge number of included features

▶ Supports multiple physical offices

▶ Company Image

▶ Enhance Productivity

▶ Customize your autoattendant

▶ Track performance over time

▶ Manage staff with departments

▶ Easily generate detailed reports

▶ Get local numbers in areas of your choice

▶ View real-time usage and active calls

▶ Custom hold music supported

▶ Automatically record calls